Jump to content

Hope Trialzone Piston Corroded, Warranty Job?


isitafox

Recommended Posts

After months of my front brake not self adjusting I finally decided to take it off to have a look (was gonna rebleed to see if that helped) I found that one of the pistons has corroded so when you pull the lever it only came out a tiny bit, this made the lever feel like it was squeezing onto the rotor as it stopped about a centimeter from the bar which is obviously why the pads weren't self adjusting like they should.

Anyway, my point is does anyone know if Hope would take it as a warranty repair? The corrosion is purely incidental and I'm pretty sure it shouldn't happen, if I swap the piston it's going to end up costing me over £30 (may as well change both pistons at once so I know they're both sound, also may as well replace seals, will need tool to remove bore cap and then need some fluid) so thought it's worth an ask knowing how good their after sales is.

Final note that the brake is 2nd hand but I know this doesn't usually cause any problems.

EDIT: Just emailed Hope to see what they say, gonna leave this here so I can update the reply I get in case anyone else gets the same problem in future.

Link to comment
Share on other sites

I've had the same problem but not with just Hope trialzone the Avids on my Enduro did the same thing and now i regularly apply a small amount of copperslip to the pistons which seems to stop them corroding. Basically, i remove one of the pads squeeze the lever as much as i dare exposing the piston surface then apply the CS and then repeat for the other side.

I hope you have luck with your warranty claim. Personally i think its a price we have to pay for weight saving materials not being very good at resisting our damp climate.

Link to comment
Share on other sites

I've had the same problem but not with just Hope trialzone the Avids on my Enduro did the same thing and now i regularly apply a small amount of copperslip to the pistons which seems to stop them corroding. Basically, i remove one of the pads squeeze the lever as much as i dare exposing the piston surface then apply the CS and then repeat for the other side.

I hope you have luck with your warranty claim. Personally i think its a price we have to pay for weight saving materials not being very good at resisting our damp climate.

I'd advise against using copperslip on the piston. For a start it's an anti seize compound, and im pretty sure it has small partials of copper in it, which would score the piston/bore over time.

Brake grease would be a better idea (Y)

Link to comment
Share on other sites

I'd advise against using copperslip on the piston. For a start it's an anti seize compound, and im pretty sure it has small partials of copper in it, which would score the piston/bore over time.

This.

No offence, but this is the dumbest thing i've ever seen from you.

Second hand.

Emailed them but posted here anyway.

And this :P (Sorry Dave)

Try this:

Link to comment
Share on other sites

No offence, but this is the dumbest thing i've ever seen from you.

Second hand.

Emailed them but posted here anyway.

Do i need to write a post about why, how, WHYYYYYYYY. I hope not >.<

Felt a bit cheeky asking them hence the post on here then I remembered that people have in the past sent 2nd hand, 3rd hand, etc brakes and hubs to them and had them fixed. I ended up emailing them anyway as I was on nights last night and obscenely bored.

That is my excuse.....

  • Like 1
Link to comment
Share on other sites

Isn't hope's aftersales renowned for being class?? They seem to do stuff for people that most companies wouldn't even think of. Just dont expect it, like its a god given right, be reasonable and IMEx, like all in life, they'll be sound back and do what they can. U are after all trying to get something for nothing where out of T&Cs warranty claims are concerned. That's my attitude anyway

Link to comment
Share on other sites

No disrespect but i would of gone for the, email them and ask "for a possible fix/ repair of my second hand product". But you're right, people have somehow claimed warranty on second hand products,

BIZARRELY :huh:

Your excuse is acceptable, for now. :rolleyes:

  • Like 1
Link to comment
Share on other sites

To cut a short story short, I asked Hope the best way to go about fixing it and if they could give me a price (didn't want to just ask for them to do it for nowt) and they just said replacement pistons were around a tenner from suppliers.

Order is in to the Tarts!

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...