Hi Everyone,
I've just bought a brand new Fourplay Pro 24'', can't wait to be able to ride it, but I came up against an issue when putting it together from the delivery box.
Basically the lower sprocket of the chain tensioner rubs against the chainstay if aligned correctly. If I move it inwards a few mm then it does not rub (but it's very close indeed), but the chain is not in line any more and I'm sure it would end up wearing badly very quickly if used that way.
See pic, and a youtube video with no rubbing bad "bad" chain line.
My question is: how do I solve this? I'm going to call TartyBikes (I got it from there), but I believe the problem is that the chain is a few links short, if it was longer than the tensioner would be a bit more relaxed, and the lower sprocket would stay well BELOW the chainstay.
Any other ideas? Am I missing something obvious? I've never had a single speed bike with tensioner before so I'm very new to this and could just be doing something very silly...
cheers!