Had an automated renewal email from Xbox live saying they where about to help £40 leave my pocket
Straight on the xbox to delete my cards etc, only to find you can't remove your card details from your xbox.
Further more you can't even manage your account in any way from your xbox (except naturally to buy more stuff)
The cheeky bastards!
On to the xbox website where it says you CAN manage your account. Total hood wink bollocks
The only account management you can do on the website is aesthetics for the main page...
On to the contact us page.
THERE IS NOTHING ANYWHERE ON THE SITE EVEN SO MUCH AS MENTIONING CANCELLATION
Got a number to ring which takes me to the most annoying American accented machine I've ever
had the pleasure of running my mind past, however after a while it did lead me in the right direction
Only to hang up on me...
After a couple more attempts I got through to a lady of ethnic origins I cannot pin point.
In a very difficult to understand manner she kept asking me why I was ringing, then offered me every other
type of membership under the sun for Xbox live.
She then asked me why I was cancelling :| so we had to go through the whole issue of currency changing hands which
most likely doesn't occur in her post apocalyptic waste land.
in summary, if you want Xbox live go to a shop and buy the voucher.