Hi i can tell u for a fact that no one is stalling u
the frame U got was supplied by xstreet to bikedock and so Bikedock have to go direct to China now.
The frame will have to be sent back along with other warranty items supplied by xstreet to china
I can tell you that comment on forums like this do nothing for your cause good or bad and as simple as you may think it is to get a replacement it is not as clear cut in any case
I ask for your patients and iam sure you will get sorted it is hard in this situation i know i am owed a B26d and elite fork from Brisa and it looks like I will never get it
cheers
trials@bikdock.com