BeNNy Posted February 22, 2009 Report Share Posted February 22, 2009 Hi all,Got a slight problem here with my cousin's computer.. he accepted one of those silly MSN Viruses and now his computer is failing to start up. Whenever he starts up, it takes ages to load.. then just stops loading.There's an F10 option before boot up on the computer which is called "System Recovery". Is this a System restore option? Or recovery as in restoring the C drive? Was tempted to f10 it today but was scared that if it was restoring the hard drive, he would lose all his work etcetc on the hard drive.I dunno the model number of the computer.. but it's a quite old one. XP btw.Thanks guys! Quote Link to comment Share on other sites More sharing options...
Guest Posted February 22, 2009 Report Share Posted February 22, 2009 logicaly and comeing form a cmoputery dad i think it would WIPE! the whole computer , didnt it ever occur to back the cmop up e.g. memory stick ? Quote Link to comment Share on other sites More sharing options...
Jack Chinnery Posted February 22, 2009 Report Share Posted February 22, 2009 I cbf how to explain how to start in safe mode, So this will.Go on 'tinternet, Download malwarebytes. Then install start a scan, And off you gooooo. Quote Link to comment Share on other sites More sharing options...
BeNNy Posted February 22, 2009 Author Report Share Posted February 22, 2009 logicaly and comeing form a cmoputery dad i think it would WIPE! the whole computer , didnt it ever occur to back the cmop up e.g. memory stick ?Yeah I thought it was too. Hmm cheers anyways. Yeah don't think he backed his work up I cbf how to explain how to start in safe mode, So this will.Go on 'tinternet, Download malwarebytes. Then install start a scan, And off you gooooo. He can't get on. Computer just freezes at start up so can't really open any applications Quote Link to comment Share on other sites More sharing options...
Guest Posted February 22, 2009 Report Share Posted February 22, 2009 i think its a bit harsh that youve been put through the horrid job of doing this when its his fault , or your just very nice , good luck mate. Quote Link to comment Share on other sites More sharing options...
Dr. Nick Riviera Posted February 22, 2009 Report Share Posted February 22, 2009 If you do push f10, it goes back to the clean install it came with, best bet is to boot it into safe mode and run a virus scan, no need to format because of some stupid msn virus. Quote Link to comment Share on other sites More sharing options...
Jack Chinnery Posted February 23, 2009 Report Share Posted February 23, 2009 If you do push f10, it goes back to the clean install it came with, best bet is to boot it into safe mode and run a virus scan, no need to format because of some stupid msn virus.Exactly what I said basicly? Quote Link to comment Share on other sites More sharing options...
anzo Posted February 24, 2009 Report Share Posted February 24, 2009 I'd imagine the system won't even boot in safe mode...? Quote Link to comment Share on other sites More sharing options...
maxxis26 Posted February 25, 2009 Report Share Posted February 25, 2009 (edited) if he has important data there is a better way than system recovery but you need a second computer or another hard drive just follow my stepsusing spare hard drive1 - remove infected hard drive from computer2 - install "spare" hard drive 3 - install a new copy of windows then shut down when install has finished 4 - reinstall infected drive as a slave (move jumpers on the back if required ide only)5 - start computer and wait for drive to be installed 6 - you should now be able to access the infected drive to save the files needed copy them to cd or flash drive7 - format infected drive to remove all files and the virus - shutdown8 - select the drive you want to use and remove the other 9 - finally reinstall a clean copy of windows and copy the saved files back10 - charge the person!using another computer -ONLY DO THIS IF YOU HAVE A GOOD ANTIVIRUS AND SPYWARE PROGRAM1 - remove infected drive from computer 2 - install the drive in the spare computer (move jumpers on the back if required ide only)3 - wait for drive to show in "my computer"4 - you should now be able to access the infected drive to save the files needed copy them to cd or flash drive5 - format infected drive to remove all files and the virus - shutdown6 - remove the drive and reinstall in the other computer7 - install a fresh copy of windows and copy the files backproblem solvedive done this so many times for friends who have got the "video virus" via the social sites (facebook, myspace and bebo)hope i helped Edited February 25, 2009 by maxxis26 Quote Link to comment Share on other sites More sharing options...
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