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Felix_HBtrials

Hope Pro II Issue

3 posts in this topic

I rode today.

I had the impression I was on wet grass or mud at several occasions, then I realized my Hope had failed.

 

https://www.pinkbike.com/video/473447/

 

This ever happened to someone?
The ratchet system seems in top shape, sounds like the outer ring, which is screwed into the hub shell ripped the threads.

The hub has about 1 year of pure trials use.

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I don't think it's that common, but yeah it's pretty terminal, Hope should sort it no problem though.

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4 hours ago, Felix_HBtrials said:

I rode today.

I had the impression I was on wet grass or mud at several occasions, then I realized my Hope had failed.

 

https://www.pinkbike.com/video/473447/

 

This ever happened to someone?
The ratchet system seems in top shape, sounds like the outer ring, which is screwed into the hub shell ripped the threads.

The hub has about 1 year of pure trials use.

It's your ratchet that's rounded inside the body of the hub, I've had the same issue. Go onto hope tech website, fill out the warranty form and print it off. Box the hub up with the form and send it to there address. If the body of the hub is in warranty then they will replace the body and ratchet under warranty. If not then you will probably have to buy a New body for £30 I think. I've sent one back last year and had to pay as it was out if date. But fingers crossed yours isn't. Hope  That helps 

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