Nick Manning
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Chain Reaction are getting sloppy, put an order in on 3/9/12 at 23:10 so would have thought it would have been dispatched on the 4th or at least the 5th. No, they've only dispatched it today on Royal Mail 1st class, so I reckon they might turn up sometime next week.
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When was this, I didn't know they had a security issue. Well surprisingly the postman has been down my road, but nothing for me :-( Good job I'm not desperate for this order.
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It was either earlier this year or late last year. I had around £200 taken out of my account. Checked multiple MTB forums and loads of people had issues with it too, with CRC being the only linked factor. They eventually released some info on their FB page (2 wks after the first wave of reports). I can appreciate putting a "We're dodgy atm" sign up on a website isn't ideal, but transparency with customers would've left a slightly less bitter taste ;)
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Yeah, it's not ideal to have to find out through forums that there's a problem with the security of a companies customers details. Hope you and everyone else effected got it sorted with no loss to them. Does give the impression that CRC are now too big for their current set up.