OK as the last topic about them got closed iv had to start another. OK I thought it would be a good idea to tell people form my own experience. They don't answer there phone, emails or msn. I have phoned them like 5-7 times on different days with no answer (this is before I ordered and received my wheel) I have emailed them 3 times with only one reply.(before i received my wheel) I emailed them asking about wheel building and spokes (got a reply to my questions, they stated they would give me a quote) I emailed them asking how to select a wheel build and also let them know what i wanted(no reply) I went ahead and ordered my wheel any giving the benefit of the doubt. I emailed them to confirm that i wanted to get my wheel built and the correct parts were ordered. (no reply) I ordered = wheel build try-all rim red 32h Viz non disk hub red Viz front spokes I got= one non build wheel try-all rim red 32h (YAY correct) viz disk hub red viz spokes 20 in one size and 11 in the other. I can see they wouldnt fit even if i had enough. Any way this is just to people know.