I'm really happy that people who break their Tensiles come on here and whinge rather than returning them to us to be sorted out. Or even just emailing us to tell us about it. It gives us less to do. It also gives us a false sense that there is absolutely nothing wrong with the product because we have, as yet, HAD NONE OF THEM BACK BROKEN. Out of a thousand or more sold worldwide. We do like to improve our product as time goes on. Those longer-term members reading this only have to look at the way the forks have improved over the years to know this. After your mate his freewheel did you put it back together and carry on, or have you swapped it back for the ACS Claws freewheel that you replaced when you put it on in the first place? Or did you get an ENO? What is the Tensile freewheel doing right now? There have been people who have returned Dicta freewheels to Supercycles because they have broken after "only" eleven months of use on their Onza T-Bird, so why hasn't anyone tried this approach for a relatively expensive part like the Tensile freewheel? While the cheap freewheels are viewed as consumable items, the Tensile freewheel is something which we have enough confidence in to put in the half price replacement scheme; even if it's visibly abused we'd replace it half price. There are even spare parts readily available for it. We have the bearings in rings, the pawls and the springs in stock, just in case anyone ever asks. The fact that the balls are in rings makes it more likely that even if it did come unscrewed you could just get a bit of threadlock and screw everything back together. I would guess that this is why we haven't heard from anyone, but I'd love to have some confirmation, either by email or on the forum somewhere. Sorry for the rant. I thought I'd better get it off my chest.