The Duck Posted September 1, 2006 Report Share Posted September 1, 2006 For about 3 months my frame has sort of been dented in where the front bolt of the bash plate is . When i first noticed it, i took the bash plate off, so i didn't make it any worse and so it would force me to learn to back wheel stuff better.Then about a month later i decided I was to lazy to not have a bash plate, so I put it back on.This is what just happened; #1 (click here) #2 (and here) #3 (and here if you really want to)Can i get this re-welded? Is it under warranty? (i bought it just over a year ago)..... Any suggestions what i should do? Quote Link to comment Share on other sites More sharing options...
Mat Smith! Posted September 1, 2006 Report Share Posted September 1, 2006 There shit, but you can get a half price replacement off Onza I think, I just got a different frame, well worth it.Mat Quote Link to comment Share on other sites More sharing options...
The Duck Posted September 1, 2006 Author Report Share Posted September 1, 2006 Don't think I really want an onza again after that! I didnt abuse it at all! For the first couple of weeks (because i was clueless and i made the mistake of reading the warrenty, 'dont use in wet weather...') i hid under things when it started to rain and stuff! hahaha Quote Link to comment Share on other sites More sharing options...
monty boi Posted September 1, 2006 Report Share Posted September 1, 2006 My mate t-bad did that in the exact same place Adam. Quote Link to comment Share on other sites More sharing options...
The Duck Posted September 1, 2006 Author Report Share Posted September 1, 2006 (edited) My mate t-bad did that in the exact same place Adam. Oh well at least i'm not the only one! Still sad though hahaha Edited September 1, 2006 by Mr_Tensile Quote Link to comment Share on other sites More sharing options...
_CRED_ Posted September 1, 2006 Report Share Posted September 1, 2006 That happened to me Take it to supercycles and get £100 replacement The new version has a extra strengthening plate Quote Link to comment Share on other sites More sharing options...
poopipe Posted September 1, 2006 Report Share Posted September 1, 2006 legend has it they addressed the stupid bashplate mount issue once they'd noticed loads of people were doing that so its possible your half price warranty replacement ont suffer the same problem. Of course, this could all be bullshit... Quote Link to comment Share on other sites More sharing options...
ashby-trials Posted September 1, 2006 Report Share Posted September 1, 2006 Hey i ride an onza t-mag and i hasnt got a crack on it even though i do some sort of big drops etc do you ride street or natural cause if you ride street get a gu or zoo python . Quote Link to comment Share on other sites More sharing options...
Barbra Posted September 1, 2006 Report Share Posted September 1, 2006 mine dented there v' slightly. Mines hardly nout though I still need to sell that actually At least now you get a better frame eh? Quote Link to comment Share on other sites More sharing options...
Si-man Posted September 1, 2006 Report Share Posted September 1, 2006 haha!lawnmowermans was the 1st to do that, lasted him about 3 weeks that frame lolNew design now, should be able to get it done on crash replacement i think Quote Link to comment Share on other sites More sharing options...
The Duck Posted September 1, 2006 Author Report Share Posted September 1, 2006 That happened to me Take it to supercycles and get £100 replacement The new version has a extra strengthening plate Sorry its quite late (thats my excuse), but do you mean i pay £100 and then get a replacement?legend has it they addressed the stupid bashplate mount issue once they'd noticed loads of people were doing that so its possible your half price warranty replacement ont suffer the same problem. Of course, this could all be bullshit...It better not be, i'm not very happy . I think the plan is... I phone them (using my angry voice), and say; ... loads of people with the same problem.... New one if you please?...Hey i ride an onza t-mag and i hasnt got a crack on it even though i do some sort of big drops etc do you ride street or natural cause if you ride street get a gu or zoo python .Well if you do 'big drops ect' how does that effect the bash plate? If your dropping off a wall for example, onto flat ground, what the duck has that got to do with the bash plate? Sorry if you meant it in a different way matey!!Cheers for all the help you guyths Quote Link to comment Share on other sites More sharing options...
JT! Posted September 1, 2006 Report Share Posted September 1, 2006 Really though, Onza should replace your frame free of charge.The older t-mag frames did what has happend to yours, they have now chaged the frame so this dosn't happen, prooving that it was their fault. So really your kinda in the right for a free replacement.However you will have no problems what so ever at getting a new t-mag frame at half price. Quote Link to comment Share on other sites More sharing options...
_CRED_ Posted September 2, 2006 Report Share Posted September 2, 2006 Sorry its quite late (thats my excuse), but do you mean i pay £100 and then get a replacement?Yes it is you that has to pay the £100Its funny how Onza make lots of money because there products break all the time.Most people buy onza because its cheap but you end up paying more than if you just bought a decent bike in the first place. I learnt the hard way I've payed over £700 and ended up with a T-mag when they only actually cost £500The lesson is don't buy onza Quote Link to comment Share on other sites More sharing options...
lil_kial Posted September 2, 2006 Report Share Posted September 2, 2006 what a bashtard!!! :( Quote Link to comment Share on other sites More sharing options...
The Duck Posted September 2, 2006 Author Report Share Posted September 2, 2006 (edited) haha!lawnmowermans was the 1st to do that, lasted him about 3 weeks that frame lolNew design now, should be able to get it done on crash replacement i thinkSorry Si-man, i think we posted our messages at the same time so i managed to miss yours! I think i should be able to get it done on crash replacement too! I just need to dig up the warranty to see if it says anything helpful...Really though, Onza should replace your frame free of charge.The older t-mag frames did what has happend to yours, they have now chaged the frame so this dosn't happen, prooving that it was their fault. So really your kinda in the right for a free replacement.However you will have no problems what so ever at getting a new t-mag frame at half price.Yeah your absolutely right, I still think its stupid them asking me to fork out 145 quid for their mistake that they've now corrected. I didn't even know they had changed the frame so that didn't happen . I think I was one of the first people to buy it, so I did get one of the ones that cracks easily.Yes it is you that has to pay the £100Its funny how Onza make lots of money because there products break all the time.Most people buy onza because its cheap but you end up paying more than if you just bought a decent bike in the first place. I learnt the hard way I've payed over £700 and ended up with a T-mag when they only actually cost £500The lesson is don't buy onza Lesson learned! To be honest if the best they can do is offer me a half price frame, they can keep it. I'd much rather get an Echo or a GU with my money! what a bashtard!!! :( CorneyThanks again chaps Edited September 2, 2006 by Mr_Tensile Quote Link to comment Share on other sites More sharing options...
_CRED_ Posted September 2, 2006 Report Share Posted September 2, 2006 To be honest if the best they can do is offer me a half price frame, they can keep it. I'd much rather get an Echo or a GU with my money! I decided to get a half price replacement. What a mistake. The brake pads don't line up with the rim unless my chain is really slack. Now i'm saving up far a GU. I wont have enough money until next summer Quote Link to comment Share on other sites More sharing options...
The Duck Posted September 2, 2006 Author Report Share Posted September 2, 2006 (edited) I decided to get a half price replacement. What a mistake. The brake pads don't line up with the rim unless my chain is really slack. Now i'm saving up far a GU. I wont have enough money until next summer Quote, quote, quote...I havent had any problems like that! The set up is fine I think I'd quite like a longer frame...Couldn't you just take some links out of the chain? Are you still running an 18t freewheel at the front and a 12t rear sprocket? If not that might be the problem. Edited September 2, 2006 by Mr_Tensile Quote Link to comment Share on other sites More sharing options...
Willsey Posted September 2, 2006 Report Share Posted September 2, 2006 Hey i ride an onza t-mag and i hasnt got a crack on it even though i do some sort of big drops etc do you ride street or natural cause if you ride street get a gu or zoo python .cos there very cheap and everyone can buy them.. lolshame, i liked that frame, and i was going to get one, until i got a lil more money and put it towards a zona Quote Link to comment Share on other sites More sharing options...
_CRED_ Posted September 2, 2006 Report Share Posted September 2, 2006 I havent had any problems like that! The set up is fine I think I'd quite like a longer frame...Couldn't you just take some links out of the chain? Are you still running an 18t freewheel at the front and a 12t rear sprocket? If not that might be the problem.Yes i'm running 18:12 gear ratio.I've tried taking some links out but then it's too short Quote Link to comment Share on other sites More sharing options...
The Duck Posted September 2, 2006 Author Report Share Posted September 2, 2006 (edited) Yes i'm running 18:12 gear ratio.I've tried taking some links out but then it's too short Have you split it, then adjusted the chain tugs so the distance between the cranks and the back wheel is shorter, then removing the offending links? So basically adjust the chain tugs and you'll be able to do it!Added you on msn incase your still having problems! Starting to go a bit Edited September 2, 2006 by Mr_Tensile Quote Link to comment Share on other sites More sharing options...
The Duck Posted September 2, 2006 Author Report Share Posted September 2, 2006 Found my warranty... The frame and forks are guarenteed for 1 year... Accidental dammage , inadequate maintenance and abuse may render the warranty void....Any I've had it for over a year .But...The warranty expressly covers faulty workmansip or materials and does not include bending and/or subsiquent breaking of parts. Bending is a sign of abuse inconsistant with the bikes intended use and is therefore not coveredhmmmmmThe warenty is limited to replacing the defective part without charge....Any idea's where to go now?Cheers Quote Link to comment Share on other sites More sharing options...
Walleee Posted September 2, 2006 Report Share Posted September 2, 2006 (edited) Found my warranty... Any I've had it for over a year .But...hmmmmmAny idea's where to go now?CheersI'd say give them a ring and tell them what's happened, also tell them that your aware of the change's due to many of them breaking, and see what they say. I'd imagine you'll have no problems with half price replacement, but you might want to push for a bit more due to them changing the design from the original...... Edited September 2, 2006 by jake1516 Quote Link to comment Share on other sites More sharing options...
The Duck Posted September 2, 2006 Author Report Share Posted September 2, 2006 Yeah I will ring them, but i was thinking... I might be able to claim it on the house ensurence, if i say i did it in the garden on some bricks or something That would be cool!keep you posted... Quote Link to comment Share on other sites More sharing options...
poopipe Posted September 2, 2006 Report Share Posted September 2, 2006 yeah - if it's one of the old ones you might get away with blaming them for having a shite design. However, your warranty's run out and you have smacked it on stuff so I wouldn't be surprised if they told you to bugger off on getting a free replacement but you could happily have a half price replacement.Which brings me onto defending Onzas half price replacement scheme....If you take a hammer to your onza frame theyll replace it half price - even after the 1 year warranty has expired. In direct contrast, if you ride your koxx up a kerb and the f**ker snaps in half after the 3 month warranty has expired they tell you to piss off. Now ask yourself which of these companies has the best warranty/replacement scheme ? Quote Link to comment Share on other sites More sharing options...
I-LUV-TRIALS Posted September 2, 2006 Report Share Posted September 2, 2006 you could remove the broken mount and reweld a bigger one over the hole and that should also be stronger Quote Link to comment Share on other sites More sharing options...
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