So I've got a new freewheel and I decided I would fit it last night. Went in the garage looked for my freewheel tool which had disappeared, turns out my brother took it with him when he moved out and he told me he couldn't find it, and it was f**cked anyway. So I thought ah what the he'll I'll just go and get another one from halfords since they're open later. So I there had a look for the tool, with no luck, but I'm sure I had seen them there before so I asked the lad if they had one, to which his face seemed to drop, so I gave him a bit of a description and he had a look and tells me, we don't have one, he doesn't think they have ever had such a tool and he's never even seen one in the halfords repairs tool box before. He then proceeds to tell me that my freewheel will not be reusable if I remove it, but if I really had to, I should just use a screwdriver and a hammer. He was clearly clueless in my opinion.
Some pretty crap mechanical advice eh? This is why halfords is always my last resort, for anything. Not to mention the prices anyone else experienced the same kind of shoddy service that I have?