Right at halfords today, a guy at tills has learnt how to put someone on holder and make it call a certain deparment and when you pick up the phone you speak to the guy he put on hold. he was making me confused by passing me over to parts halfway through! and he learnt how to put do not disturb when you try and call tills. How do you do phone stuff basicly, all i know is feature 66 were it speakings through the over peoples speaker.