Hey i have the same problem, have you riden the bike yet? because if you have your screwed but if you havent do what i did= 1. get a long nail. 2. put the nail in the hole 3. Hit it with a hammer in the direction to loosen it It works if you havent wriden it because it isnt that tight but if you,ve riden it then you wont get it off very easy hope i helped joe