ooooo! i can help you out. firstly my whole family uses thing type of contract, and most of them are from onestopphoneshop.com, which is very good from what my family members say. most my family uses 12 months contract from them with 12 months line rental with a free standard old nokia, so they pay nothing at all! been using them for 2 years now and nothing wrong what so ever. you just have to make sure you send off the bills, but be sure to photocopy then and send them recorded delivery. All very well from what i see, i also use this type of contract. we use onestopphoneshop.com and they have a very wide range of deals, check them out. JK EDIT: these things are called redemptions i think, its like they 'loan' money off customers, then pay them back later on and in return give you amazing phone deals.