T.McMillan Posted October 2, 2007 Report Share Posted October 2, 2007 (edited) Hey guys just wanted to ask, how do i go about getting this replaced will it be under warranty or anything with hope/tarty's? only just noticed it today and i havent hit it or bashed its just under the force of my braking finger, just wanted to ask advice on what to do, it has cracked all the way through, so you can see the black bars through the crack.Has anyone else had this happen and what did they do about it?thanks in advance Edited October 2, 2007 by speedyjustice Quote Link to comment Share on other sites More sharing options...
matt rushton Posted October 2, 2007 Report Share Posted October 2, 2007 Take it back to Hope, or send it depends how far you live away and they will sort you out. A friend snapped his clean off.Matt Rushton Quote Link to comment Share on other sites More sharing options...
Muel Posted October 2, 2007 Report Share Posted October 2, 2007 It's an 07, so it's probably under warrenty.Ring Tarty tommorrow. Or email them. They will tell you what to do next. Quote Link to comment Share on other sites More sharing options...
basher Posted October 2, 2007 Report Share Posted October 2, 2007 how do i go about getting this replacedwell usually you send it back it will be under warrentie i should think just give hope a call they will sort you out. Quote Link to comment Share on other sites More sharing options...
T.McMillan Posted October 2, 2007 Author Report Share Posted October 2, 2007 Take it back to Hope, or send it depends how far you live away and they will sort you out. A friend snapped his clean off.Matt RushtonIt's an 07, so it's probably under warrenty.Ring Tarty tommorrow. Or email them. They will tell you what to do next.well usually you send it back it will be under warrentie i should think just give hope a call they will sort you out.thanks for your replys, but i dont have my receipt? will that be a problem? Quote Link to comment Share on other sites More sharing options...
basher Posted October 2, 2007 Report Share Posted October 2, 2007 Nah it shouldnt be at all i dont think you will need a reciept. I would just ring hope up direct and send it them as if you send it tarty all they will do is send it to hope ect. Quote Link to comment Share on other sites More sharing options...
Tall_Rob Posted October 2, 2007 Report Share Posted October 2, 2007 Looks like some nasty dents on the top of the mount Don't expect everything to be under warranty!It's usually against material or manufacturer's defect.Not if you stacked a few times and have damaged the lever. Aluminium is more brittle than most metals and is more likely to crack if dropped a few times.Worth a try though.Rob Quote Link to comment Share on other sites More sharing options...
basher Posted October 2, 2007 Report Share Posted October 2, 2007 Looks like some nasty dents on the top of the mount Don't expect everything to be under warranty!It's usually against material or manufacturer's defect.Not if you stacked a few times and have damaged the lever. Aluminium is more brittle than most metals and is more likely to crack if dropped a few times.Worth a try though.RobValid point and that would be the case with most companies but hope does have a outstanding customer service so theres a good chance they may replace it. Quote Link to comment Share on other sites More sharing options...
MadManMike Posted October 3, 2007 Report Share Posted October 3, 2007 Surely the crack would be closer to the dents if they had caused it?I'm no expert but logically....... Quote Link to comment Share on other sites More sharing options...
Tall_Rob Posted October 3, 2007 Report Share Posted October 3, 2007 Surely the crack would be closer to the dents if they had caused it?I'm no expert but logically.......I not implying the dents caused the crack.... the dents imply that it has been dropped and that would cause strain so that the lever would crack.Rob Quote Link to comment Share on other sites More sharing options...
T.McMillan Posted October 3, 2007 Author Report Share Posted October 3, 2007 I not implying the dents caused the crack.... the dents imply that it has been dropped and that would cause strain so that the lever would crack.Robit hasnt cracked due to impact, it has cracked under pressure of my breaking finger, other than that i dont know how. Quote Link to comment Share on other sites More sharing options...
matt rushton Posted October 3, 2007 Report Share Posted October 3, 2007 thanks for your replys, but i dont have my receipt? will that be a problem?Shouldn't matter at all because Hope still made it and it broke im 99% sure they will sort you out if you give them a ring and be polite.Matt Rushton Quote Link to comment Share on other sites More sharing options...
T.McMillan Posted October 3, 2007 Author Report Share Posted October 3, 2007 Shouldn't matter at all because Hope still made it and it broke im 99% sure they will sort you out if you give them a ring and be polite.Matt RushtonBy the way it has been sent off and they are going to look at it, hopefully the Hope guys will be able to do something about it. Quote Link to comment Share on other sites More sharing options...
Caleb Posted October 3, 2007 Report Share Posted October 3, 2007 lets hope so Quote Link to comment Share on other sites More sharing options...
Tall_Rob Posted October 3, 2007 Report Share Posted October 3, 2007 it hasnt cracked due to impact, it has cracked under pressure of my breaking finger, other than that i dont know how.So stacking and smashing the lever in to the floor caused no damage at all? The lever is not meant to receive that kind of impact, same as a trials frame.... it's not really meant to be banged around!I'm sure it was your really strong finger Either way... hope it gets sorted.Rob Quote Link to comment Share on other sites More sharing options...
johnglazer Posted October 3, 2007 Report Share Posted October 3, 2007 Did you over-tighten the bolt holding the lever assembly to the handlebar? Quote Link to comment Share on other sites More sharing options...
Walleee Posted October 3, 2007 Report Share Posted October 3, 2007 So stacking and smashing the lever in to the floor caused no damage at all? The lever is not meant to receive that kind of impact, same as a trials frame.... it's not really meant to be banged around!I'm sure it was your really strong finger Either way... hope it gets sorted.RobWhile in theorey your right, even a scratch on the surface of any material will weaken it, but we are talking about a hope lever blade on a trials bike.In reality if he has stacked and his lever has got scratched, it has not been the cause of the break here, their(the scratches) contribution to the failure is negligable, i'd imagine even hope would say the same. Quote Link to comment Share on other sites More sharing options...
eskimo Posted October 4, 2007 Report Share Posted October 4, 2007 I was swaying towards a Hope disk rather than the BB7 but this is making me think.. Quote Link to comment Share on other sites More sharing options...
T.McMillan Posted October 4, 2007 Author Report Share Posted October 4, 2007 So stacking and smashing the lever in to the floor caused no damage at all? The lever is not meant to receive that kind of impact, same as a trials frame.... it's not really meant to be banged around!I'm sure it was your really strong finger Either way... hope it gets sorted.Robi have super strong braking finger lolDid you over-tighten the bolt holding the lever assembly to the handlebar?no i dont over tightenI was swaying towards a Hope disk rather than the BB7 but this is making me think..hopes are amazing Quote Link to comment Share on other sites More sharing options...
T.McMillan Posted October 8, 2007 Author Report Share Posted October 8, 2007 Hey guys just wanted to ask, how do i go about getting this replaced will it be under warranty or anything with hope/tarty's? only just noticed it today and i havent hit it or bashed its just under the force of my braking finger, just wanted to ask advice on what to do, it has cracked all the way through, so you can see the black bars through the crack.Has anyone else had this happen and what did they do about it?thanks in advancejust got my hope brake back and they replaced the broken part and new bleed etc, there service is brilliant they have sent it back in under a week all repaired, so pleased with service. thanks for everyones replys Quote Link to comment Share on other sites More sharing options...
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