You need to come to our Cheltenham store, best Bikehut in the area (saleswise...) and everyone, except the fat little woman who has somehow managed to become mananger of Bikehut without ever touching a bike.....ever, who works there is well into mountain biking and knows what they're talking about generally, and now I work there they all understand trials (not that there's a massive riding community here :) ).
It's just the general shiteness of Hellfrauds that holds us back... Noone except the "specialist" can do repairs so the rest of us are stuck telling them to go to Leisure Lakes (dickheads) or Williams (excellent guys just not really clued up on performance stuff) unless it's a puncture repair or something quick/simple.
If anyone gets the chance to work in a Bikehut that's upstairs from the rest of the store, or generally out of view and the guys there aren't tossers go for it, it has to be the biggest doss job in retail. £4.85 an hour at 16 to do pretty much bugger all for 10 hours a week with good mates jus having a laugh.