Matthew_Gibson Posted April 10, 2008 Report Share Posted April 10, 2008 Been rining for about an hour, and its ALWAYS busy? they changed there number? or just my luck that its busy?? Quote Link to comment Share on other sites More sharing options...
JD™ Posted April 10, 2008 Report Share Posted April 10, 2008 (edited) ring this number - dont tell them who gave it to you 02893 345520edit: that's a marketing number by the way, but they'll put you through to sales Edited April 10, 2008 by pocketRocket FTW Quote Link to comment Share on other sites More sharing options...
liam-pantera Posted April 10, 2008 Report Share Posted April 10, 2008 just recently crc has been anoying me i spent 3 hours ringing them and still didnt get through to them :@ eventualy i just sent angry emails which got the job done . Quote Link to comment Share on other sites More sharing options...
Adam-Griffin Posted April 10, 2008 Report Share Posted April 10, 2008 Maybe mention whilst on the phone to them that it's not working and there loosing customers because of it ? Quote Link to comment Share on other sites More sharing options...
MadManMike Posted April 10, 2008 Report Share Posted April 10, 2008 I saw on another forum that they are "having trouble with a new system" - that was 6 months ago.I think the real reason is that they are tight arses that don't employ enough staff.At least that's the impression they are giving off. Quote Link to comment Share on other sites More sharing options...
Alex-Mitchinson Posted April 10, 2008 Report Share Posted April 10, 2008 When I rang them (few months ago) I was holding for aaaaaages, a good hour or so. I then finally got through to someone and had a rant at him....he said "it's something we are working on". I guess they haven't done much about it then. Quote Link to comment Share on other sites More sharing options...
*Tom* Posted April 10, 2008 Report Share Posted April 10, 2008 I had problems aswell, was ringing them constantly for nearly 3 days Quote Link to comment Share on other sites More sharing options...
Matthew_Gibson Posted April 11, 2008 Author Report Share Posted April 11, 2008 ring this number - dont tell them who gave it to you 02893 345520edit: that's a marketing number by the way, but they'll put you through to salesjust got off the phone now, rang that number. There going to call back, don't think they will though!! Quote Link to comment Share on other sites More sharing options...
TomR Posted April 11, 2008 Report Share Posted April 11, 2008 Apparently understaffed and problems with a new system. to be fair, its better than them hiring a load of goons who dont know about bikes. They seem to be a bit too busy for themselves at the moment. Quote Link to comment Share on other sites More sharing options...
sstein Posted April 14, 2008 Report Share Posted April 14, 2008 Had a warranty issue and could not get through on the phone and they didn't respond to e-mails so I sent an e-mail saying that I would write to watchdog. Got an e-mail back same day. Quote Link to comment Share on other sites More sharing options...
JD™ Posted April 14, 2008 Report Share Posted April 14, 2008 just got off the phone now, rang that number. There going to call back, don't think they will though!!did they ever ring you back? Quote Link to comment Share on other sites More sharing options...
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