Firstly, Damon if you are reading this YOU ARE IN THE WRONG. There was a thread a while ago about you similar to this, the problem is you refuse to send things recored delivery, that's why you think you've bee ripped off 100 times before. Just send recored delivery, KEEP the receipt and then you haven't got a problem - it'd take 20 seconds to look and see if it was delivered or not. On the other hand, royal mail it shit, but they do quite rarely loose things, most 'lost' packages do actually turn out to be very late, or they actually haven't ever been sent. Damon obviously didn't send if recored delivery, so there's no chance of him getting back the money from royal mail if he does find the receipt anyway. So what i suggest should be done is wait 2 weeks from now, if nothing turns up, refund time!