JonMack Posted May 27, 2008 Report Share Posted May 27, 2008 I'm on Orange, 18 month contract. Do I get a free upgrade after 12 months? If so, boo yah! Can someone shed some light? Quote Link to comment Share on other sites More sharing options...
Barbara Logan-Price Posted May 27, 2008 Report Share Posted May 27, 2008 I'm on Orange, 18 month contract. Do I get a free upgrade after 12 months? If so, boo yah! Can someone shed some light? i don't think so im on an 18 months one haven't reached 12 yet though Quote Link to comment Share on other sites More sharing options...
Tomm Posted May 27, 2008 Report Share Posted May 27, 2008 I think not. On T-mobile you can (only by signing an 18 month contract on top of your current one), but not on Orange. I might be wrong though. Quote Link to comment Share on other sites More sharing options...
nc7r Posted May 27, 2008 Report Share Posted May 27, 2008 A lot of them will require you to sign a particular contract or pay a tiny bit extra a month so that you can upgrade after 12 months in an 18 month contract. Enquire about it but unless you know about it, it's unlikely. Quote Link to comment Share on other sites More sharing options...
Haz Posted May 27, 2008 Report Share Posted May 27, 2008 With 02 they said I can either upgrade and carry on paying the same, but the contract effectively starts again, so I'm tied in for another 18 months. Or I can keep the tarrif with with a reduced rate, by about £10 or so. So whilst I could upgrade, I had to sign up again for another 18 months. £50 phone bill came out of nowhere the other day. I was sad. Quote Link to comment Share on other sites More sharing options...
Luke Rainbird Posted May 27, 2008 Report Share Posted May 27, 2008 3 tend to offer if about 2 months before the end of your contract (ie. Month 16 of 18), but it most likely varies a touch from company to company Quote Link to comment Share on other sites More sharing options...
Hendrix Posted May 27, 2008 Report Share Posted May 27, 2008 (edited) How long have you been with Orange? Was this ; Brand new number, brand new customer - a.k.a come from another company? I've been with Orange and Three for well over four to five years now. Since I haven't changed my number, and just kept renewing my tariff, things have only got good. I get a free phone every 6 months with Orange - not forgetting Unlimited Texts and 600 Minutes for £20 a month! with Three, I just get the whole bundle. Now, I've down graded it to save money recently. £10 = 600 Mins, 600 Texts. If in doubt, be nice to the people over the phone, and they may just be inclined to give you a hefty discount on a new phone! edit : The phone from Orange is usually not a top spec one, unless you ask, and then you have to pay. Same goes for Three. I got an A1000 from Three about a year ago, and had to pay £50 extra. Edited May 27, 2008 by Hendrix Quote Link to comment Share on other sites More sharing options...
JonMack Posted May 28, 2008 Author Report Share Posted May 28, 2008 How long have you been with Orange? Was this ; Brand new number, brand new customer - a.k.a come from another company? I've been with Orange and Three for well over four to five years now. Since I haven't changed my number, and just kept renewing my tariff, things have only got good. I get a free phone every 6 months with Orange - not forgetting Unlimited Texts and 600 Minutes for £20 a month! with Three, I just get the whole bundle. Now, I've down graded it to save money recently. £10 = 600 Mins, 600 Texts. If in doubt, be nice to the people over the phone, and they may just be inclined to give you a hefty discount on a new phone! edit : The phone from Orange is usually not a top spec one, unless you ask, and then you have to pay. Same goes for Three. I got an A1000 from Three about a year ago, and had to pay £50 extra. Brand new number, brand new contract, had been on PAYG before, but never contract. Nice one. How have you been with them 4/5 years? I thought you were like... 18/19? Quote Link to comment Share on other sites More sharing options...
Hendrix Posted May 28, 2008 Report Share Posted May 28, 2008 Brand new number, brand new contract, had been on PAYG before, but never contract. Nice one. How have you been with them 4/5 years? I thought you were like... 18/19? Three since they started. and Orange since since I was very young (aka, under mum and dads name until I was 16, same goes for three.) If you go into an actual Orange shop, say what you want in a very polite and nice tone, the manager will either give you a free phone upgrade or possibly!... an amazing deal on a new phone (£30 for a nice Nokia type thing). Quote Link to comment Share on other sites More sharing options...
Tomm Posted May 28, 2008 Report Share Posted May 28, 2008 It totally depends how much you spend a month though. They will have your customer profile and they will know exactly what you're 'worth' to them. E.g. When I was on O2, I kept getting raped by call charges and I had a couple of bills of £70, most were around £40-50. They loved me then, and they gave me a new phone after 9 months. But now I'm on Orange and my contract is £25/month, which is what it costs me (I.e. no extras on top of that). And they don't really care about me very much because I don't make them enough money. So they are pretty reluctant to give me upgrades and stuff because they know I don't make them loads of cash. I had to take out a new contract (and new number) to get the deal I wanted, which was annoying. But obviously you can argue your way to a better deal. Quote Link to comment Share on other sites More sharing options...
JonMack Posted May 28, 2008 Author Report Share Posted May 28, 2008 Plan is £35 a month, I rarely go over, this months bill was £46, most inc. vat are £40. So you reckon it's possible I may get an upgrade? I should hassle the girl who I know who works there really haha. Quote Link to comment Share on other sites More sharing options...
Hendrix Posted May 28, 2008 Report Share Posted May 28, 2008 Plan is £35 a month, I rarely go over, this months bill was £46, most inc. vat are £40. So you reckon it's possible I may get an upgrade? I should hassle the girl who I know who works there really haha. Do it! Quote Link to comment Share on other sites More sharing options...
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