Like Kris said, you only ever hear about the problems that people have had. On the other hand, a business should probably be judged on the way they handle complaints/problems, and T-UK seems to fail here big-time. The problem is that no one wants to see a rider-owned company fail. When there was a big problem with MarkAnthony, everyone stopped using them but trials was only a small part of their business anyway, and it wasn't run by riders anyway (at least not trials riders). Whereas if a sticky goes up in Trials Chat about T-UK, that would pretty much destroy them, right? Surely 90% of all orders from Tarty/T-UK/Select/whoever come via here, and it would be several nails in the coffin for T-UK. Surely it would be better for everyone on the forum if T-UK can sort themselves out? But I do agree, he is on very shaky ground. He desperately needs to improve his reputation, and the only way that is going to happen is to sort out these issues (and make sure they don't happen again!). N.B. This is just my opinion. I don't know what Tom/Danny think of this.