Can I join in and complain about Orange?
They're a nice network and all, but their website - the bill paying part - is a load of shite, the number in the 'you owe us this amount' never loads, so it's a faff to suss out, that's if it actually works at all, because it regularly goes down. Recently they stopped the text reminders which is shite, and my phone can't make calls now. I dunno if this is related to being late to pay them or because I'm moving to 3 for my iphone, but it's annoying because I've got a few days now where I can't ring anyone, answerphone doesn't even work.
Furthermore, related to the bill amount faggotry, they sent me a letter saying you owe us a pile of money, so naturally I thought, 'what the hell is this?' and checked it out, and according the website I owe them half as much.
TL:DR; Orange is a great network but if you're on a contract, you'd better get a direct debit or else you'll have a shit time trying to pay them.